RETAIL & ECOMMERCE
ERPNext for Retail & Ecommerce
Omnichannel retail made simple — connect your stores, website, and warehouse on one powerful ERP.
At ASCEND Informatics , we help retail brands and e-commerce businesses implement ERPNext to manage sales,
POS, inventory, pricing, fulfillment, and accounting from a single integrated system. Whether you
operate a physical store, an online shop, or both, ERPNext connects your entire retail ecosystem to deliver a
seamless shopping experience for your customers.
Why Retailers & E-Commerce Businesses Choose ERPNext
- Unified System: Manage offline POS, online orders, inventory, and accounting in one platform.
- Real-Time Inventory: Automatic stock sync between store, warehouse, and website.
- Omnichannel Experience: Sell on multiple platforms — Shopify, WooCommerce, Amazon — and
track everything in ERPNext. - Smart Promotions: Dynamic pricing, discount rules, loyalty programs, and coupon management.
- Customer 360° View: Integrated CRM for customer insights, loyalty, and service follow-up.
- Open Source, Low TCO: Avoid vendor lock-in with a customizable, scalable ERP system.
Core Retail & E-Commerce Features We Implement
Point of Sale (POS)
- Web-based POS for fast billing and barcode scanning.
- Works online and offline — syncs automatically when internet is available.
- Multi-store and cashier support with user-wise access control.
- Integrated loyalty programs and discounts.
2) Inventory & Warehouse Management
- Centralized stock management across multiple locations.
- Batch and serial number tracking, with expiry alerts for perishable items.
- Reorder levels, stock transfers, and inventory valuation.
- Integration with barcode/QR code printing and scanning.
3) E-Commerce Integration
- Direct integrations with Shopify, WooCommerce, Magento, and custom web stores.
- Sync products, inventory, and orders in real time.
- Automatic sales order generation from online platforms.
- Unified customer database and payment reconciliation.
4) Customer Relationship Management (CRM)
- Manage leads, customers, and communications in one place.
- Track purchase history, feedback, and service tickets.
- Run loyalty points and rewards programs.
- Integrated email/SMS/WhatsApp communication.
5) Pricing & Promotions
- Dynamic pricing based on store, channel, or customer group.
- Time-based discounts, bundles, and coupon codes.
- Product combo and upselling management.
6) Accounting & Finance
- Integrated invoicing, tax calculation, and reconciliation.
- Automated accounting for POS and e-commerce transactions.
- GST-ready with e-invoice and e-way bill compatibility.
- Profitability tracking by store, product, or region.
7) Reporting & Dashboards
- Daily sales summary and payment mode tracking.
- Store-wise performance comparison.
- Fast-moving, slow-moving, and dead stock analysis.
- Customer lifetime value and repeat purchase metrics.
Industry Fit
- Retail Chains – Apparel, electronics, furniture, supermarkets.
- E-Commerce Startups – D2C brands scaling across India.
- Franchise Outlets – Manage multi-location operations with centralized control.
- Wholesale-Retail Hybrids – Handle B2B and B2C under one ERP.
What You Get with ASCEND Informatics
Quick & Scalable Implementation
Deploy core modules (POS, Inventory, Accounting, Online Store Integration) in 8–10 weeks.
Industry-Specific Customizations
We configure workflows for retail, online fulfillment, returns, and promotions tailored to your business
model.
Seamless Integrations
Pre-built connectors for Shopify, WooCommerce, Amazon, Razorpay, Shiprocket, and Tally.
Advanced Analytics
Visual dashboards for inventory health, customer retention, and sales performance.
Callout: Ask about our Retail Intelligence Bundle — advanced POS analytics and loyalty
dashboards for store owners.
Typical Implementation Plan
- Discovery & Blueprint (Week 1–2)
Requirement study, POS flow mapping, and system architecture. - Master Setup (Week 3–4)
Items, categories, price lists, tax templates, and payment modes. - POS & Online Channel Setup (Week 5–6)
POS screens, e-commerce connectors, and stock sync testing. - Accounting & Reports (Week 7)
Financial mapping, GST setup, and custom dashboards. - Training & Go-Live (Week 8)
User training, testing, and post-launch support.
Business Benefits
- Unified visibility across online and offline sales channels.
- 20–30% faster checkout and accurate real-time inventory.
- Reduced stockouts and overstocking with demand planning.
- Better customer retention with loyalty and CRM integration.
- Accurate financial reporting with automated POS-accounting sync.
Results You Can Expect
Frequently Asked Questions (FAQ)
Q1. Can ERPNext handle both retail stores and online stores?
Yes. ERPNext supports physical POS and e-commerce integrations, keeping inventory, customers, and
billing unified.
Q2. Can ERPNext work offline at store level?
Yes. The POS module works offline and syncs automatically when internet connectivity resumes.
Q3. Can we manage loyalty points and coupons?
Yes. ERPNext allows loyalty programs, discount rules, and coupon-based promotions.
Q4. Does ERPNext integrate with payment gateways and logistics?
Yes. ERPNext integrates with gateways like Razorpay, Paytm, and logistics APIs like Shiprocket.
Q5. Can we get real-time sales and inventory reports?
Yes. ERPNext dashboards give live insights across all stores and channels.
Contact Eventsintel Retail ERP Team
Digitize your retail and e-commerce operations with ERPNext.
Talk to our experts today.
📞 +91-XXXXXXXXXX
📧 sales@ascendinformatics.in
📍 Thiruvananthapuram, Kerala, India
Book a Free Demo